Questions & Answers
Getting Started / How it works
What is GastroElevate Group?
What is GastroElevate Group?
Hospitality advisory focused on execution, standards, performance, and governance.
Do you make decisions for my business?
Do you make decisions for my business?
No. You decide and implement; we provide direction, systems, and governance.
Do you run my operation for me?
Do you run my operation for me?
No. Execution remains the client’s responsibility.
Portal Access / Login
How do I get access to 24/7 Consulting AI?
How do I get access to 24/7 Consulting AI?
Access is granted through the Monthly 24/7 Consulting AI Plan.
Once subscribed, you receive immediate entry via the email address registered at purchase.
In Hybrid (HAI), when do I get 24/7 access?
In Hybrid (HAI), when do I get 24/7 access?
After purchase — also using the same checkout email.
Can I use a different email than the one used at checkout?
Can I use a different email than the one used at checkout?
The standard requirement is the same checkout email (email changes typically require support).
Plans & Differences (which one should I choose?)
Does 24/7 Consulting AI replace human advisory?
Does 24/7 Consulting AI replace human advisory?
No. It strengthens execution and integrates with Hybrid/Executive layers.
How is 24/7 Consulting AI different from a generic AI?
How is 24/7 Consulting AI different from a generic AI?
It’s built for hospitality consulting context (SOPs, margins, service, routines, performance).
What is Hybrid Advisory Intelligence (HAI)?
What is Hybrid Advisory Intelligence (HAI)?
A monthly system combining senior advisory, weekly sessions, executive briefings, and a 24/7 layer.
Languages
Is 24/7 Consulting AI multilingual?
Is 24/7 Consulting AI multilingual?
Yes — it supports all languages.
Is Hybrid (HAI) multilingual?
Is Hybrid (HAI) multilingual?
Yes—the 24/7 layer supports all languages, and communication preferences are aligned during onboarding.
For Executive/Founders, will I have a consultant in my language?
For Executive/Founders, will I have a consultant in my language?
When available, yes.
If there is no native-language consultant available, what happens?
If there is no native-language consultant available, what happens?
A professional translator is provided at no additional cost.
Confidentiality & Data
Do you operate under confidentiality (NDA)?
Do you operate under confidentiality (NDA)?
Yes — covered in the contract.
How is client information handled?
How is client information handled?
Through internal governance processes and contractual protections.
Executive / Founders
When do I receive the contract?
When do I receive the contract?
After a brief alignment to confirm duration and communication channels.
Does the engagement start before signing?
Does the engagement start before signing?
No — it begins after the contract is signed and onboarding is completed.
Why is the contract issued after the alignment call?
Why is the contract issued after the alignment call?
To ensure scope, intensity, and structure are clear and legally solid.
Can schedules and communication channels be customized?
Can schedules and communication channels be customized?
Yes — documented in the contract.
Founders Elevate
What happens after I apply?
What happens after I apply?
Your application is reviewed, then a short strategic consult is scheduled to validate fit/stage/complexity. If you proceed, it’s formalized via contract.
How is the on-site component scheduled?
How is the on-site component scheduled?
It depends on stage and complexity and is defined during alignment and in the contract.
What happens during an on-site immersion?
What happens during an on-site immersion?
Training, SOP implementation, live service supervision, and leadership alignment.