GastroElevate — FAQ
GE
Platform & Tools

Everything you need to know
about the platform

Six questions. Straight answers. No fluff.

GastroElevate is a browser-based compliance and operations platform built exclusively for the hospitality industry. It replaces paper logs, spreadsheets and disconnected tools with a single organised system — covering everything from HACCP checklists and temperature records to staff rotas, food costs and internal audits.

From a single-site café to a multi-country hotel group — if you serve food, this platform was built for you.
🍽️ Restaurants🏨 Hotels☕ Cafés🏥 Care Homes🚚 Catering🌑 Dark Kitchens🍞 Bakeries🍺 Bars & Pubs
52 tools across 6 operational categories — each one built around a real area of your daily operation:
🔥
Kitchen Operations
HACCP · Temp Logs · Cleaning · Label Generator · Maintenance
11 tools
📦
Inventory & Supply Chain
FIFO · Purchase Orders · Expiry Tracker · Traceability
10 tools
🍽️
Food & Menu Intelligence
Recipe Cards · Allergen Matrix · Menu Costing · Nutritional
9 tools
💹
Financial Management
P&L · RevPASH · Labour Cost · Budget vs Actual
8 tools
🦺
Staff & HR
Rota · Training Records · Task Board · Incident Register
6 tools
🔍
Quality, Compliance & Records
Internal Audit · Pest Control · Non-Conformities
6 tools
The GE AI Assistant sits on top of your live operational data and answers questions in plain language, around the clock.

A line cook asks: "Is 6°C safe for this delivery?" — instant answer.
A GM asks: "Are we ready for an inspection this week?" — full briefing generated.
An owner asks: "What drove food cost up last month?" — data-backed breakdown.

No training required. No manuals. Just ask.
Zero installation. GastroElevate runs entirely in your browser — on any phone, tablet or desktop. No app to download, no software to update, no IT department needed.

Enterprise clients can opt for a pre-configured tablet shipped directly to their location — branded, jurisdiction-ready and operational out of the box.
19 countries across Europe, the Americas and Asia-Pacific — each with compliance templates mapped to local food safety legislation. Available in English · Spanish · Dutch · German · Portuguese.
🇳🇱 Netherlands🇩🇪 Germany🇫🇷 France🇪🇸 Spain🇬🇧 United Kingdom🇮🇪 Ireland🇧🇪 Belgium🇺🇸 United States🇦🇺 Australia+10 more
Log data once — it flows everywhere automatically.

A delivery temperature entered in the Receiving Log instantly updates your Temperature Control Log, flags the expiry date in the Expiry Tracker, refreshes the Supplier Scorecard, and feeds your HACCP audit trail — simultaneously, with no double entry.

Your records are always complete, consistent, and inspection-ready.

Still have questions? We typically respond within 2 hours.

Talk to our team
Plans, Pricing & Security

The questions operators ask
before they commit

No small print. No vague answers. Just the information you actually need.

FreeSpark plan
€29Elevate / mo
<60sOnboarding
AES-256Encryption
GDPRNative
SparkFree forever. Core compliance tools + daily temperature log. No card required.
Elevate€29/month. All 52 tools + 24/7 AI Manager + full audit trail + localised templates. Cancel anytime.
EnterpriseCustom pricing. Branded app, pre-configured tablet, POS integrations, dedicated account manager.
Elevate pays for itself within the first month — just from compliance time saved alone.
Instantly — within 60 seconds of payment.

The email used at checkout becomes your login automatically. No activation link, no onboarding call, no setup wizard. All 52 tools are pre-configured for your jurisdiction from the first login.

Most operators complete their first compliance log within 5 minutes of signing up.
Security is non-negotiable. Every account includes:
  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • EU-based data centres
  • SOC 2 Type II audited infrastructure
  • GDPR-native by design — not an afterthought
  • Your data, always — export as CSV or PDF anytime
Yes — Elevate is 100% month-to-month. Cancel in one click. No questions, no fees, no retention calls. Your data stays exportable for 30 days after cancellation.

Enterprise runs on a 12-month contract due to bespoke hardware and custom build. This is clearly communicated before signing — no surprises.
Absolutely. Elevate supports multiple locations under one account — each with its own clean set of records, visible from a single consolidated view.

Enterprise clients get dedicated infrastructure per site, cross-location reporting, and a dedicated account manager. Multi-site groups typically go live across all locations within 7–14 days.
Yes — this is one of our core differentiators. Templates are built against the actual food safety legislation of each country we serve.

🇳🇱 Netherlands → NVWA aligned
🇬🇧 United Kingdom → UK FSA compliant
🇪🇸 Spain → AESAN mapped
🇩🇪 Germany → BVL standards
And so on across all 19 markets.
Not sure which plan
fits your operation?

Tell us about your setup — we'll tell you exactly what you need in under 5 minutes.

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