Legal notice

GASTROELEVATE GROUP

Food Safety & Hospitality Consulting

Last updated: May 20, 2026

This Legal Notice (“Imprint”) provides legally required company information and key notices regarding the website and services operated by GastroElevate Group (“GastroElevate”, “we”, “us”, “our”). This document should be read in conjunction with our Terms of Service, Privacy Policy, and Data Processing Addendum.

1. Company Identification

Trade name: GastroElevate Group

Registered in: The Netherlands

Business address: Piet Heinstraat 35B, 2518 CB, Den Haag (The Hague), The Netherlands

Email: info@gastroelevategroup.com

Website: www.gastroelevategroup.com

VAT (BTW): NL443429376B02

KvK (Chamber of Commerce): 99427621

2. B2B Only — No Consumer Offers

All services, products, and offers provided by GastroElevate are intended exclusively for businesses, professionals, and commercial entities (B2B). We do not knowingly market, sell, or provide services to consumers acting in a personal, household, or family capacity.

Where legally required or at our discretion, we may request proof of business status (e.g., VAT/BTW number, KvK registration, trade license, or equivalent documentation) and may refuse, suspend, or cancel any account or order that does not meet our B2B criteria.

By accessing or using our Services, you represent and warrant that you are acting in a professional or commercial capacity and not as a consumer.

3. Nature of Services and Disclaimer

3.1 No Guaranteed Results

All content on this website and any materials we provide — including but not limited to compliance frameworks, templates, checklists, playbooks, AI-generated outputs, analyses, reports, recommendations, and communications — are provided for general informational and operational support purposes within a professional advisory context.

Unless expressly stated in a signed agreement:

We do not guarantee specific outcomes, revenue increases, cost savings, performance metrics, compliance results, inspection scores, or business results of any kind.
Any examples, references, benchmarks, case studies, or projections mentioned on our website, marketing materials, or Platform are illustrative only and depend entirely on the Client’s execution, circumstances, jurisdiction, and regulatory environment.
Past performance or results referenced do not guarantee future results.

3.2 AI Features Disclaimer

Our Platform includes artificial intelligence and automated features (“AI Features”). As detailed in our Terms of Service (Section 8):

AI Features are experimental, advisory, and supplementary tools. They are NOT a substitute for professional judgment, qualified food safety expertise, legal advice, or regulatory compliance assessment.
AI-generated outputs may contain errors, inaccuracies, omissions, or outdated information. GastroElevate makes no representation or warranty regarding the accuracy, completeness, or reliability of any AI output.
You are solely responsible for verifying all AI outputs before relying on them for any decision.
GastroElevate accepts no liability for consequences arising from unverified reliance on AI-generated content.

3.3 Compliance Tools Disclaimer

Our compliance templates, checklists, and tools are designed as operational aids based on general industry standards. They do NOT constitute certification, accreditation, or regulatory approval. You are solely responsible for:

Verifying that any template or tool meets the specific, current requirements of your local regulatory authority.
Ensuring that your operations comply with all applicable laws, regardless of what the Platform suggests.
Engaging qualified food safety auditors, consultants, or legal professionals as required by your jurisdiction.

4. No Legal, Tax, Accounting, or Medical Advice

GastroElevate is not a law firm, accounting firm, tax advisory firm, or medical provider. Unless explicitly agreed in a signed Enterprise Agreement, nothing on this website, in our Platform, or in any communication from GastroElevate constitutes:

Legal advice or legal representation.
Tax, accounting, or financial advice.
Medical, health, or food safety certification.
Regulatory compliance certification or guarantee.

You are solely responsible for seeking qualified professional advice where required, including but not limited to matters of employment law, business licensing, food safety regulation, HACCP certification, health and safety compliance, contracts, taxation, and financial reporting.

5. Intellectual Property

All website content, branding, trade names, logos, methodologies, frameworks, templates, software, algorithms, AI models, programs, deliverables, and materials are protected by applicable intellectual property laws — including copyright, trademark, trade secret, and patent law — and remain the exclusive property of GastroElevate Group and/or its licensors.

No content may be copied, reproduced, distributed, republished, resold, sublicensed, modified, reverse-engineered, or commercially exploited without our prior written consent, except where a signed agreement explicitly permits limited internal use.

Unauthorized use of GastroElevate’s Intellectual Property may result in legal action and claims for damages.

6. External Links and Third-Party Services

This website and Platform may contain links to or integrations with third-party websites, tools, payment processors, or services. GastroElevate:

Does not control and is not responsible for the content, accuracy, policies, practices, or availability of any third-party service.
Does not endorse or assume liability for any third-party product, service, or content.
Is not liable for any damage, loss, or harm arising from your interaction with third-party services.

Accessing third-party links or using third-party integrations is entirely at your own risk and subject to the third party’s own terms and conditions.

7. Availability and Technical Operation

We may change, update, suspend, or discontinue any part of the website, Platform, or Services at any time, with or without notice, including to maintain security, improve performance, add or remove features, or comply with legal obligations.

WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR CONTINUOUSLY AVAILABLE ACCESS TO THE WEBSITE OR SERVICES. GastroElevate shall not be liable for any loss or damage arising from unavailability, interruption, or technical malfunction of the website or Services.

8. Data Protection and Privacy

GastroElevate processes personal data in accordance with our Privacy Policy and applicable data protection legislation, including, where applicable, the General Data Protection Regulation (GDPR) (EU) 2016/679, the UK GDPR, and the Lei Geral de Proteção de Dados (LGPD) (Brazil).

Key data protection information:

Data Controller: GastroElevate Group, Piet Heinstraat 35B, 2518 CB, Den Haag, The Netherlands.
Data Protection Contact: info@gastroelevategroup.com.
GastroElevate implements commercially reasonable technical and organizational security measures to protect personal data.
You may exercise your data protection rights (access, rectification, erasure, portability, objection, restriction) by contacting info@gastroelevategroup.com.
For detailed information on how we collect, use, store, and protect your data, please refer to our Privacy Policy available on our website.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GASTROELEVATE IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF GOODWILL, REGULATORY FINES OR PENALTIES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE, PLATFORM, OR SERVICES.

Where liability cannot be fully excluded by law, GastroElevate’s total aggregate liability shall be limited as set out in our Terms of Service (Section 11.3): the lesser of (a) the total fees paid by you in the six (6) months preceding the claim, or (b) one hundred euros (€100).

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if GastroElevate has been advised of the possibility of such damages.

10. Indemnification

By using the website or Services, you agree to indemnify, defend, and hold harmless GastroElevate Group, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from:

Your use or misuse of the website or Services.
Your breach of these notices, our Terms of Service, or any applicable law.
Your reliance on any content, AI output, or recommendation without independent professional verification.
Any claim by third parties related to your business operations.

11. Governing Law and Jurisdiction

This Legal Notice is governed exclusively by the laws of the Netherlands, without regard to conflict of laws provisions.

Any and all disputes arising out of or relating to this Legal Notice, the website, or the Services shall be submitted to the exclusive jurisdiction of the competent courts of The Hague, the Netherlands. You irrevocably consent to this jurisdiction and waive any objection based on inconvenient forum.

This applies regardless of your country of residence, country of business registration, or the location from which you access the website or Services.

12. Modifications

GastroElevate reserves the right to modify this Legal Notice at any time. Changes take effect upon publication on the website. Your continued use of the website or Services after publication constitutes acceptance of the updated Legal Notice. It is your responsibility to review this page periodically.

13. Related Documents

This Legal Notice should be read together with:

Terms of Service — available at www.gastroelevategroup.com
Privacy Policy — available at www.gastroelevategroup.com
Data Processing Addendum (DPA) — available upon request
Acceptable Use Policy — incorporated in the Terms of Service
Enterprise Agreement — applicable to Enterprise Plan subscribers only, provided separately

14. Contact

For legal notices, compliance inquiries, data protection requests, or general questions:

GastroElevate Group

Piet Heinstraat 35, 2518CB

Den Haag (The Hague), The Netherlands